Customer Experience

Customer Experience is key. Innovate and develop your website/webshop. Create a flawless experience for your customers by using the right tools.

Social Media

Social Media is a tool none of us can live without. By using social media, you will create a community and increase visitors.

Brand Marketing

Branding is used to position your company. Add value to your company, show the world who you are and stand out.

SEA

Attract more visitors by using the right online marketing strategy. Make your website visible and relevant with search engine advertising.

Digital Products

We create digital products to grow your website. Using different tools to create a better customer experience and increase visitors and sales.

SEO

Search Engine Optimization. Gear any optimization toward increasing the customer experience. Help search engines understand and present your content and attract more visitors.

Frequently Asked Questions

I don't recognize a transaction, what can I do?

Besides our agency we are having multiple trading names registered under Scepts LLP (LLC). If you have made a purchase on one of the webshops we are managing, the name Scepts LLP will appear on your creditcard, PayPal or bank statement. In case you still have any doubts, please contact us.

Why am I not receiving any email notifications?

Notifications are sent to the email address you provided. If you don’t see the notification email in your inbox, please check your Junk or Spam folders. Also verify any firewall or anti-spam software you have installed is not blocking our emails. If this is not helping you may have entered a wrong or invalid email address.

Why doesn't your customer service offer phone support?

We don’t offer phone support because we truly believe it wouldn’t be possible to provide the same effective assistance over the phone. We offer 24/7 online support via email. All customer service agents are real, friendly and experienced humans working from our company in Europe.

How long will it take to respond to my support request?

Response times may vary because of the different time zones. They are also based on the support volume we are currently experiencing. We try to respond as quickly as we can within 1-5 days, but it may take longer for more complex questions/issues that require investigation. During holidays, we are receiving a large number of incoming emails which leads to longer than usual waiting times. We thank you for your patience and will get back to you as quickly as possible.

Send Us a Message

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    Contact

    support@scepts.com
    Scepts LLP
    Flat No S1, Models Villa, Serene D Landmark
    403521
    Porvorim, North Goa
    Goa
    India